At Horseware Ireland, we respect the right to personal privacy and our obligations under the Data Protection Acts 1988 and 2003. The purpose of this Privacy Policy is to outline how we deal with any personal data that you provide to us while visiting this website, or as a registered user. If you are not happy with this Website Privacy Statement you should not use this website.
By visiting this website, you are accepting the terms of this privacy statement. Any queries about Horseware Ireland’s Data Protection should be forwarded to John Nealon by email info@dataprotectionservice.ie or by phone +353 429749515.
Types of Information Collected
We retain two types of information:
Personal Data
This is data that identifies you or can be used to identify or contact you and includes information such as your first and last name, email, password, country, shop name and shop address.
Non-Personal Data
Like most websites, we gather statistical and other analytical information collected on an aggregate basis of all visitors to our website. Like all websites, our servers automatically record ‘log files’ containing information about the volume and characteristics of our website traffic e.g. IP address, numbers of pages viewed, length of time spent on site, length of time it took to complete a lesson or course. We use log files to build pictures of how our site is used that help us to monitor and improve the service. We cannot identify you from your log files.
Cookies
This website uses “cookie” technology. A cookie is a little piece of text stored by the browser on your computer, at the request of our server – our cookies are not available to other websites. The information generated by the cookie relates to information about your use of the Horseware Ireland Academy website e.g. it will record the number of user sessions on the site and track the number of users who return to the site. By using the Horseware Ireland Academy website, you consent to our use of cookies. You are, however, always free to decline our cookies, if your browser permits, or to ask your browser to indicate when a cookie is being sent. You can also delete cookie files from your computer at your discretion. Note that if you decline our cookies or ask for notification each time a cookie is being sent, this may affect your ease of use of this website.
Why we hold your Information
To become a participant in Horseware Academy, you must register your details such as name, address and email with us. You can access your Personally Identifiable Information and confirm that it remains correct and up-to-date or choose whether or not you wish to receive material from us or some of our partners by logging into the Site and visiting your user account page. For so long as your account remains active (engagement within a 12 month time frame), you will have access to the course materials and website features specified on our website.
Non-Personal Data
We use the Non-Personal Data gathered from visitors to our website in an aggregate form to get a better understanding of where our visitors come from and to help us better design and organise our website.
Analytics
This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf.
Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website you consent to the processing of data about you by Google in the manner and for the purposes set out above.
Personal Data
We will process any Personal Data you provide to us for the following:
(1) to respond to any queries you submit to us;
(2) where you have consented to the sharing of your information with third parties, we will do so in accordance with Disclosure of Information to Third Parties below;
(3) to seek your views on our site and our services;
(4) to send you newsletters or other forms of communication that you register for;
(5) to personalise our Certificates of Achievement should you successfully complete a course
(6) to notify you when new courses become available
International Data Transfers
Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this policy. We will take reasonable steps to ensure that your data is treated securely and in accordance with this Privacy Policy.
Disclosure of Information to Third Parties
We may provide Non-Personal Data to third parties, where such information is combined with similar information of other users of our website. For example, if you are an employee of one of our retail partners, we might inform your head office regarding the number of their staff who visit our website, the success rate of their employees in our lessons, or the activities that visitors to our website engage in while on our website. Additional third parties to whom we may provide this information may include researchers and other similar parties.
We will not disclose your Personal Data to third parties beyond your employer unless you have consented to this disclosure or unless the third party is required to fulfil a service you have requested (in such circumstances, the third party is bound by similar data protection requirements). Any third party we disclose the information to will use it for the purposes of delivering the service in question unless you have agreed otherwise.
We will disclose your Personal Data if we believe in good faith that we are required to disclose it in order to comply with any applicable law, a summons, a search warrant, a court or regulatory order, or other statutory requirement.
Third party websites
Our website includes hyperlinks to other websites (such as Vimeo) owned and operated by third parties; such hyperlinks are not recommendations.
We have no control over third party websites and their contents, and we accept no responsibility for them or for any loss or damage that may arise from your use of them. It is your responsibility to check the terms of service and privacy policies on third party websites.
Security
Your Personal Data is held on secure servers hosted by our ISP (Internet Service Provider). The nature of the Internet is such that we cannot guarantee or warrant the security of any information you transmit to us via the Internet. No data transmission over the Internet can be guaranteed to be 100% secure. However, we will take all reasonable steps to protect your Personal Data.
Personal Data Maintenance
You may inform us of any changes in your Personal Data, and in accordance with our obligations under the Data Protection Acts 1988 and 2003 we will update or delete your Personal Data accordingly. We will not hold your Personal Data any longer than is necessary for functions associated with this website. We will review our databases on a periodic basis, and shall delete data that is outdated, inaccurate, or no longer necessary. Horseware Ireland reserves the right to contact users in this regard.
As the Horseware Ireland head office is located in Ireland, we are governed by the EU’s General Data Protection Regulations. Your rights under General Data Protection Regulations (GDPR) are:
- You have the right to access the personal data we hold on you.
- You have the right to correct and update the personal data we hold on you.
- You have the right to have your personal data erased.
- You have the right to object to processing of your personal data.
- You have the right to data portability.
- You have the right to withdraw your consent to the processing of personal data for which consent was sought.
- You have the right to complain to the Data Protection Commissioner.
Changes to the Website Privacy Policy
Any changes to this Website Privacy Statement will be posted on this website so you are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If at any time we decide to use Personal Data in a manner significantly different from that stated in this Website Privacy Statement, or otherwise disclosed to you at the time it was collected, we will notify you by email, and you will have a choice as to whether or not we use your information in the new manner.
Any queries or comments about this policy should be forwarded to: info@horseware.com